Shipping

Please be aware that shipping carriers are currently experiencing delays and are no longer guaranteeing delivery standards for any of the shipping services we provide.

UPDATE: As of Feb. 1st 2021, Canada Post has advised that all letters/parcels are now subject to 2-3 day standard delivery times due to COVID. Basically, CPC added 1 day to all shipment times. ( If they deliver sooner.. great! )

If you have received a shipping notification email from us, this means we have processed your order and have passed it along to the shipping carrier for delivery.

Please note that it may take longer than usual to see the movement of your package and further tracking updates and expected delivery dates shown may be inaccurate or delayed.

Discreet Shipping

Your privacy is important to us. All orders are shipped in plain and unmarked packages, without product or company identifiers. Just your order #.

Order Processing Deadlines

Outside Winnipeg orders received before 2:00 PM CST, Monday to Friday, will ship the same day.

Orders received after 2:00 PM CST M-F will be shipped the next business day.

Please note that we cannot expedite last-minute orders that are placed after our deadline. (Check with us.. exceptions do happen from time to time.)

Local Delivery

Local Delivery Cut-Off Time is: 6:00 PM CST.

Local Delivery = ( Winnipeg ) is available. Monday to Sunday. 🙂  We require up to 48 hours to process an order. (We try for same day delivery..)

Our "Same Day' Delivery Service normally starts the first week of November to the first week of May.but It depends on the couriers schedule throughout the year.

Local Delivery = Within the immediate Winnipeg Area.. up to the Winnipeg Perimeter Bypass. (*If you are located just outside the city limits aka St. Norbert etc. No problem. 🙂

Shipping in Manitoba

Rural Courier Delivery

Currently we courier ship to just outside the Winnipeg Area. St Norbert, Selkirk etc. Generally within 15 minutes of perimeter.

Canada Post - Rural General Shipping 

We also ship direct to several rural Manitoba locations. IE: Ashern, St. Martin Station, Grand Rapids, Ponton, Wabowden, Thompson, Portage La Prairie, Gladstone, Neepawa, Ste Rose du Lac, Dauphin, Swan River & Brandon. ( Cross Lake coming soon! ) - Contact Us prior to ordering for a shipping quote.

Shipping Rates

Shipping rates are specific to your location. Pricing changes from time to time without notice.

Additional Information 

KN upholds the delivery standards that we quote on our website during checkout. There may be rare occasions where delivery is delayed due to reasons outside of our control. KN will not be held liable for any shipping carrier service failures, including delayed deliveries or lost packages.

We request you double-check that your shipping address is correct when placing your order (including any unit or apartment number) and verify it again in your order confirmation email.

KN is not responsible for covering any charges for items returned to us: due to incomplete or incorrect addressing provided by a customer. These items may be subject to a $15 ‘Return to Sender’ fee, as well as the original shipping costs to re-send the order.